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Refunds and Exchanges

Refunds

Please choose carefully as we do not refund on any product or costumes purchased unless faulty or damaged.

All customers have 7 days to return there product or costume if faulty or damaged.

If customers don’t have a dated receipt with their damaged or faulty costume there will be no refund.

 

Exchange of Purchases

  • Customers have 7 days to exchange their product or costume.
  • Please note we will only exchange for a different size of the same product or costume.
  • We will not exchange any items that have been worn,scuffed or damaged.
  • Broken packaging will not be accepted for exchange
  • House of Priscilla reserves the right to determine an exchange is allowed.